By making a booking the client contracts on behalf of himself/herself and all those in his/her party and represents that he/she has the authority to accept the below conditions on behalf of and binding upon all guests in his/her party.
Bookings are accepted on the understanding that the property is taken for holiday purposes only and that, excepting babies, the number of people in each property is limited to that entered on the booking form.
The client and any friends or family of the client visiting the property while the client is staying there must adhere to the conditions below. If inviting friends to visit the client must first seek the permission of the owners.
A deposit of 50% of the cost is payable on booking if the booking is made more than 50 days before the start of the rental, if less than 50 days then the full amount is payable at the time of booking. Bookings are provisional until a deposit is received and are held for 24 hours. The balance shall be payable 50 days before the commencement of the rental. Non-payment of the balance of the rent on or after the due date may be construed as a cancellation of the contract by the client.
Please make sure that your group size adheres with the current government guidelines/laws regarding covid-19. Anyone guests found to be breaking those guidelines or laws will be asked to leave the estate with no refund issued.
If you need to cancel your stay with us please contact us as soon as possible. In the event of a cancellation of less that 50 days before your arrival the total cost is payable. Any cancellation made by the client for whatever reason shall be in writing and addressed to the address on the website. Deposits are non-refundable.
The client is strongly advised to take out holiday cancellation insurance.
You have provided us, directly, through our website or via a third party booking agent, personal data which we will use to fulfil your booking. By placing a booking, via any method, you are explicitly consenting to us using this data to allow the fulfilment of the booking contract including contacting you regarding arrangements relating to the booking prior to or after the rental period. For full details of how your personal data is used, managed and can be deleted, please refer to our privacy policy.
Due to the positioning of the huts & cabins and out of consideration for other guests strictly no loud music is to be played after 9pm and no rowdy behaviour inside or outside of the accommodation. Group bookings may not use the huts & cabins for parties.
Whilst respecting the reasonable privacy of the client, the owners of Hillside Huts & Cabins reserve the right to access all properties at all times, if necessary, for repairs and emergencies.
The client shall take all reasonable and proper care of the property and its furniture, pictures, fittings and effects in or on the property and leave them in the same state of repair, condition, cleanliness and tidiness as at the commencement of the rental period.
Charging of electric vehicles is prohibited from any buildings on the property. The owner reserves the right to raise an invoice for any additional costs.
The client is required to inform the owner of any damage or breakage in or around the property promptly so that it can be repaired and replaced for the next client. The client is bound to reimburse the owners for replacement, repair or extra cleaning costs where reasonably demanded by the owners for damage caused by the client. We do not normally charge for minor breakages. We may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge if you did not report this to us.
Due to the positioning of the huts & cabins and out of consideration for other guests strictly no loud music is to be played after 9pm and no rowdy behaviour inside or outside of the accommodation. Group bookings may not use the huts & cabins for parties.
Smoking is not permitted anywhere inside the holiday accommodation or on the gravelled area or in the hot tubs.
A maximum of one dog is permitted in Tilly’s Hu & Joe’s Place subject to prior arrangement with the owners and the following conditions. Dogs are not permitted on the furniture. Dogs must not be left unattended in the hut at any time. When out of the Tilly’s Hut or Joe’s Place the client must clear up after the dog promptly, whether in the wood or out on the farm, and dispose of bagged waste in an exterior dog foul bin. The client is responsible for any damage howsoever caused by their dog and liable to reimburse the owner for any replacement or repair thereby necessitated. Other pets are not permitted.
A maximum of one dog is permitted in Tilly’s Hut subject to prior arrangement with the owners and the following conditions. Dogs are not permitted on the furniture. Dogs must not be left unattended in the hut at any time. When out of the Tilly’s Hut the client must clear up after the dog promptly, whether in the wood or out on the farm, and dispose of bagged waste in an exterior dog foul bin. The client is responsible for any damage howsoever caused by their dog and liable to reimburse the owner for any replacement or repair thereby necessitated. Other pets are not permitted.
The owners of Hillside Huts & Cabins are not liable for any loss or damage to any client’s property or any property belonging to a member of the client’s party howsoever caused.
The client or members of his/her party cannot hold the owners of Hillside Huts & Cabins liable for any personal injury/death howsoever sustained where the owners and/or their employees have used reasonable skill and care; and/or where caused by the fault of the person(s) affected or any member(s) of their party (including inadequate supervision of children); and/or where caused by the fault of a third party, and/or where caused by an event that could not have been reasonably foreseen or avoided.
The owners of Hillside Huts & Cabins are not liable for any of the client’s lost property. Reasonable effort will be made by Hillside Huts & Cabins to inform the client of any lost property items that are found by the housekeeping staff. Lost property will be held by Hillside Huts & Cabins for a period of 1 month, after this time the items will be disposed of. An administration fee of £10 plus postage and packaging will be charged to the client to cover the handling of lost property. Hillside Huts & Cabins does not accept any responsibility for returning items of lost property.